BTCexchange - Support 24/7

General Questions 5

• Does this platform have a ban on trade for some countries?
• Who is entitled to be registered at this platform?
• Should I create or have an Online Wallet?
• How can I deactivate my account?
• If there are some bonuses? How can I get them?

Verification Questions 3

• If the verification is needed for the first deposit?
• How can I pass the verification? How much time does it take?
• What documents should I send you for a successful verification?

Registration Questions 2

• How to create an Account and log in?
• What is Google Authenticator 2FA?

Questions 8

• If there is a deposit fee?
• How to make a deposit?
• I made a deposit but still have not received any funds. Why does it occur and what can I do?
• What is the minimum Withdrawal/ Deposit amount?
• How much time will take a money transfer?

View all 8

Questions 5

• How to make a withdrawal?
• Is there any Withdrawal Fee?
• What is the Minimum/Maximum Deposit/Withdrawal allowed during 24 hours/week/month?
• What is the minimum Withdrawal/ Deposit amount?
• How much time will take a money transfer?

Trading 2

• How to sell?
• How to buy?

Order Types 1

• What types of orders your platform has? What is the difference between them?

Order Book 0

Graphs & Charts 0

Tariff Plans 1

• Tariff Plans

Vouchers 1

• What is Crypto Voucher? How can I use it? What are the limitations?

Voting 1

• What is it? How can I vote?

User Questions 2

• I sent my Crypto to a wrong address. How can I get my digital assets back?
• My transaction is pending for more than 24 hours. No related data at blockchain.com or other Blockchain Explorer, what should I do?

Security Questions 1

• Is it safety to keep money in my account there?