According to the present policy BTCexchange DOES NOT get back any deposits sent to an address of another coin on another network. This includes but is not limited to:
- Sending, for example, BTC to a BCC address
- Sending not supported ERC20 tokens to ETH/ETC addresses
- Sending an OMNI/XCP asset to ANY address other than the one assigned
- Sending ETH to an ETC address
For more information, please, check the “Crosschain Recovery Policy” page.