General Questions

Does this platform have a ban on trade for some countries?
Yes, there are some limitations. We have a list of prohibited countries (*is constantly updated): Afghanistan, Algeria, Bangladesh, Bolivia, Central African...
Tue, 16 Oct, 2018 at 8:17 AM
Who is entitled to be registered at this platform?
Any 18-year-old or older person can be registered and can trade. Additional information can be found on the “Terms&Conditions” and “AML/CTF Policy”page....
Tue, 16 Oct, 2018 at 8:27 AM
Should I create or have an Online Wallet?
No, do not worry, after the registration you will get a Free Online Wallet within your Account at the “BTCexchange”.
Thu, 18 Oct, 2018 at 3:45 PM
How can I deactivate my account?
Any Trader can ask the Operator/Operators of “BTCexchange” to deactivate his or her Account via E-mail or 24/7 Trader Support Service. The approval for deact...
Tue, 16 Oct, 2018 at 8:32 AM
If there are some bonuses? How can I get them?
The “BTCexchange” offers its Traders the multi-level Affiliate Program, Flexible Tariff Plans and use of Crypto Vouchers. To get more details on how to get b...
Tue, 16 Oct, 2018 at 8:33 AM