Questions

If there is a deposit fee?
No, you can make a deposit without any fee.
Tue, 16 Oct, 2018 at 10:55 AM
How to make a deposit?
1. Firstly, you have to sign up and create your account. 2. Then click “my account” icon in the upper right corner, there you can see all information rega...
Tue, 16 Oct, 2018 at 10:01 AM
I made a deposit but still have not received any funds. Why does it occur and what can I do?
It occurs due to your transaction request can still being processed. To know your transaction status, please, go to one of the links specified below (depend...
Fri, 14 Dec, 2018 at 6:46 AM
What is the minimum Withdrawal/ Deposit amount?
The Minimum Deposit and Withdrawal amounts are specified on the “Crosschain Recovery Policy” page and they are the following: Crypto CurrencyMinimum Depo...
Tue, 16 Oct, 2018 at 10:22 AM
How much time will take a money transfer?
It can take up to 24 hours.
Tue, 16 Oct, 2018 at 10:22 AM
I made a deposit, but changed my mind and want to make withdraw at once. What should I do?
According to the rules, it is not allowed to make a withdrawal without trading on the plattform.
Tue, 16 Oct, 2018 at 10:29 AM
What is the Minimum/Maximum Deposit/Withdrawal allowed during 24 hours/week/month?
A Person who has opened an account needs to provide his/her full contact details, prior to being allowed to deposit, trade and withdraw Crypto Currencies. ...
Tue, 16 Oct, 2018 at 10:33 AM
My deposit amount is less, then minimal allowed amount. How can I get my money back?
According to the rules, if the deposit amount is less, then minimal allowed amount, the funds will not be payed pack.  But if the deposit amount in ETH is ...
Thu, 13 Dec, 2018 at 3:25 PM