User Questions : BTCexchange

User Questions

I sent my Crypto to a wrong address. How can I get my digital assets back?

According to the present policy BTCexchange DOES NOT get back any deposits sent to an address of another coin on another network. This includes but is n...

Tue, 16 Oct, 2018 at 10:47 AM

My transaction is pending for more than 24 hours. No related data at blockchain.com or other Blockchain Explorer, what should I do?

Please, get in touch with 24/7 Trader Support Service. “BTCexchange” specialists will assist you on further steps.

Tue, 16 Oct, 2018 at 10:48 AM